Terms And Conditions

Welcome to the Neroon app. We are delighted to welcome you as a user. Please carefully read the following terms which govern your use of our application.

By using the Neroon application, you agree to be bound by these General Conditions of Use. If you do not agree to these terms, please do not use the application.

1. Use of the Application

1.1. You must be of legal age in your country of residence to use this application.

1.2. You agree to use the Neroon App only for lawful purposes and in accordance with all applicable laws and regulations.

2. User Account

2.1. To use certain features of the application, you will need to create a user account. You are responsible for maintaining the confidentiality of your login information.

2.2. You agree to provide accurate, current and complete information when creating your account.

3. Orders and Payments

3.1. You can place orders through the app by selecting the products or services of your choice.

3.2. Charges, including delivery costs, will be clearly stated when placing the order.

3.3. Payments must be made in accordance with the payment options provided in the application.

4. Cancellations and Refunds

4.1. You can cancel an order according to the conditions specified in the application. Refund policies will be clearly stated.

5. User Responsibilities

5.1. You are responsible for the accuracy of the information provided when ordering.

5.2. You agree not to use the application for any illegal or unauthorized purpose.

6. Intellectual Property

6.1. The Neroon application and its content are protected by intellectual property laws. You may not reproduce, distribute or modify any content in the application without permission.

7. Privacy

7.1. We respect your privacy. Please review our Privacy Policy to learn more about how we collect, use and share your information.

8. Changes to the Terms of Use

8.1. We reserve the right to modify these General Conditions of Use at any time. Changes will be effective as soon as they are published in the application.

By using the Neroon application, you agree to be bound by these Terms of Use. If you have any questions or concerns, please contact us at hello@neroon.co.

Effective date: November 2022

Thanks for using Neroon!

 

General Conditions of Use for Independent Delivery Drivers of the Neroon Application

Last updated: November 2023

Welcome to the Neroon app. The purpose of this Policy is to inform you of the conditions under which you, as an independent delivery person, can use our platform to provide delivery services.

By using the Neroon application as an independent delivery person, you agree to comply with these General Conditions.

1. Registration of the Delivery Account

1.1. To become an independent delivery person on the Neroon app, you must create an account. You must provide accurate and up-to-date information when registering.

1.2. You are responsible for maintaining the confidentiality of your credentials and must not share them with others.

2. Eligibility

2.1. You must meet the eligibility criteria defined by Neroon to become an independent delivery person.

3. Acceptance of Deliveries

3.1. By accepting a delivery via the Neroon app, you agree to meet the specified delivery time.

3.2. You must be able to provide a safe and professional delivery service.

4. Payments and Billing

4.1. You will receive remuneration for each delivery made, in accordance with the rates and terms defined by Neroon.

4.2. Payments will be made according to the terms defined by Neroon.

5. Behavior and Conduct

5.1. You must treat customers, merchants and other users of the application with respect and courtesy.

5.2. You must comply with local laws and regulations when making deliveries.

6. Insurance and Liability

6.1. You must have appropriate insurance to cover any accidents or damage that may occur during deliveries.

7. End of the Relationship

7.1. You can terminate your relationship as an independent delivery person with Neroon at any time by following the termination procedures defined by the application.

8. Intellectual Property

8.1. You acknowledge that all intellectual property rights relating to the application and its content belong to Neroon.

9. Changes to the General Conditions

9.1. Neroon reserves the right to modify these General Conditions at any time. Changes will be effective as soon as they are published in the application.

If you have any questions regarding these Terms and Conditions, please contact us at hello@neroon.co.

Thank you for contributing to Neroon!

NEROON